Buying Policy

Welcome to

ChemCenters buying policy composed of ChemCenters' User Agreement and Privacy Policy. These two policies apply to each and every purchase made in ChemCenters' site and also apply to offline services offered by ChemCenter ltd. company.

ChemCenter User Agreement

The following describes the terms on which ChemCenter offers you access to our services.

By using ChemCenters services available from the domain of (the "Site") you are agreeing to the following terms, "User Agreement" and "Privacy Policy", with ChemCenters.
In order to become ChemCenters user, you must read and accept all terms in ChemCenters' User Agreement and Privacy Policy (The terms include the links from the agreements).

This Agreement is effective on June 1st, 2007 for current users, and upon acceptance for new users.

When you use ChemCenters you will not do:

  1. Use the site and its services if you are under 18 years old, cannot from legally binding contracts or you are suspended from ChemCenters' site and services.

  2. Post products or any content in an inappropriate category or areas on the Site.

  3. Violate any laws, third party rights, or our policies such as the Prohibited and Restricted Items policies.

  4. Fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you ordered, a clear typographical error is made, you cannot authenticate the seller's identity or you used your right to cancel the order during the next 2 business days from purchase.

  5. Fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, you cannot authenticate the buyer's identity or you used your right to cancel the order during the next 2 business days from purchase.

  6. Manipulate the price of any item.

  7. Circumvent or manipulate our fee structure, the billing process, or fees owed to ChemCenter.

  8. Post false, inaccurate, misleading, defamatory, or libelous content (including personal information).

  9. ChemCenter expects that the buyer will not bypass the web when he is doing business with the same suppliers with whom he made business with before purchasing through the web. In any case, the supplier will inform the buyer that the next contractions will be made under the auspices of ChemCenter.

  10. Transfer your ChemCenters account to another party without our consent.

  11. Distribute or post spam, chain letters, or pyramid schemes.

  12. Distribute viruses or any other technologies that may harm ChemCenters, or the interests or property of ChemCenters users.

  13. Copy, modify, or distribute content from the Site and ChemCenter's copyrights and trademarks; or harvest or otherwise collect information about users, including email addresses, without their consent.

Abusing ChemCenter

ChemCenter works to keep the site working properly. Please report problems, offensive content, and policy violations to us.

Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts.

Fees and Services

Joining ChemCenter and ordering listed items is free. We do charge fees for using other services, such as listing items. When you use a service that has a fee you have an opportunity to review and accept the fees that you will be charged based on our Fees schedule, which we may change from time to time. Changes to that Policy are effective after we provide you with at least fourteen days' notice by posting the changes on the Site.

Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with the Site in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us and retaining collection agencies and legal counsel).

Content License

When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.


You will not hold ChemCenter responsible for other users' actions or inactions, including things they post. You acknowledge that ChemCenter is not an 'auctioneer. Although we may be referred to as an online auction website, it is important to realize that we are not a traditional auctioneer. Instead, the Site is a venue to allow anyone to sell and buy specified products, at anytime. We are not involved in the actual transaction between buyers and sellers. We have no control over and do not guarantee the quality, safety or legality of items promoted, the truth or accuracy of listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction. We do not transfer legal ownership of items from the seller to the buyer, and nothing in this agreement shall modify the governing provisions, under which legal ownership of an item is transferred upon physical delivery of the item to the buyer by the seller. Unless the buyer and the seller agree otherwise, the buyer will become the item's lawful owner upon physical receipt of the item from the seller. Further, we cannot guarantee continuous or secure access to our services, and operation of the Site may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Site. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Regardless of the previous paragraph, if we are found to be liable, our liability to you or to any third party is limited to the greater of the total fees you paid to us in the 12 months prior to the action giving rise to the liability.


If you have a dispute with one or more users, you release us (and our officers, directors, agents and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Access and Interference

Much of the information on the Site is updated on a real-time basis and is proprietary or is licensed to ChemCenters by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the Site for any purpose without our express written permission.

Additionally, you agree that you will not:

  1. Take any action that imposes or may impose (in our sole discretion) an unreasonable or is proportionately large load on our infrastructure.

  2. Copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for Your Information) from the Site without the prior expressed written permission of ChemCenters and the appropriate third party, as applicable.

  3. Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or other measures we may use to prevent or restrict access to the Site.


We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in the ChemCenters Privacy Policy. We store and process your information on computers that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the ChemCenters Privacy Policy. If you object to your Information being transferred or used in this way please do not use our services.


You will indemnify and hold us (and our officers, directors, agents, and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

No Agency

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.


Except as explicitly stated otherwise, legal notices shall be served to the email address you provide to ChemCenters during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.

Resolution of Disputes

If a dispute arises between you and ChemCenter, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and ChemCenter agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

  1. Law and Forum for Disputes - This Agreement shall be governed in all respects by the laws of the State of Israel as they apply to agreements entered into and to be performed entirely within Israel between Israeli residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ChemCenter must be resolved by a court located in Tel Aviv, Israel, except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Tel Aviv, Israel for the purpose of litigating all such claims or disputes.

  2. Arbitration Option - For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $4,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: a) The arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration. b) The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. c) Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

  3. Improperly Filed Claims - All claims you bring against ChemCenter must be resolved in accordance with this Resolution of Disputes Section. All claims filed or brought contrary to the Resolution of Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Resolution of Disputes Section, ChemCenter may recover attorneys' fees and costs up to $1500, provided that ChemCenter has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

Additional Terms

The following policies are part of this Agreement and provide additional terms and conditions related to specific services offered on the Site:

  1. Prohibited and Restricted Items Policies

  2. Listing Policy

Each of these policies may be changed from time to time. Changes take effect when we post them on the Site. When using particular services on the Site, you are subject to any posted policies or rules applicable to services you use through the Site, which may be posted from time to time. All such policies or rules are hereby incorporated into this agreement.


ChemCenter is located at Moshav Nir Tzvi, Israel. If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this agreement in accordance with the Notices Section. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this agreement.

We may amend this Agreement at any time by posting the amended terms on the Site. Except as stated elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted on the Site. Additionally, we will notify you through email message. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The following Sections survive any termination of this Agreement: Fees and Services (with respect to fees owed for our services), Release, Content License, Liability, Indemnity and Resolution of Disputes.

You may report complaints to us by contacting us in writing or by telephone - see Contact Us.

ChemCenters Privacy Policy

This policy tells you about how we use and protect your personal information.


This privacy policy describes how we handle your personal information for our services available through the (the "Site"). Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout ChemCenters site. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on April 1st, 2006.


You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the State of Israel.

We may collect and store the following personal information:

  1. E-mail address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers.

  2. Transactional information based on your activities on the Site (such as buying, selling, item and content you generate or that relates to your account).

  3. Shipping, billing and other information you provide to purchase or ship an item.

  4. Chats, dispute resolution, correspondence through the Site, and correspondence sent to us.

  5. Computer sign-on data, statistics on page views, traffic to and from the Site, and ad data.

  6. Other information, including IP address and standard web log information and supplemental information from third parties. (For example, if you incur a debt to ChemCenter, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law. As another example, if the information you provide cannot be verified, we may ask you to send us additional information ,such as your driver license, credit card statement, and/or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information.).


We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize our services. If you don't wish to receive marketing communications from us, simply send us email that indicates your preference.


Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  1. Provide the services and customer support you request.

  2. Resolve disputes, collect fees, and troubleshoot problems.

  3. Prevent potentially prohibited or illegal activities, and enforce our User Agreement.

  4. Customize, measure, and improve our services and the Site's content and layout.

  5. Tell you about targeted marketing, service updates, and promotional offers based on your communication preferences; and compare information for accuracy, and verify it with third parties.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety.

We may also share your personal information with:

  1. Members of our corporate family to help detect and prevent potentially illegal acts and provide joint services.

  2. Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards).

  3. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

  4. Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity (In such events we will disclose name, city, state, telephone number, e-mail address, User ID history, fraud complaints, and bidding and listing history.).

  5. ChemCenter participants under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity; (In such events we will disclose name, street address, city, state, zip code, country, phone number, email, and company name.) and other business entities, should we plan to merge with, or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.).

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Using Information from ChemCenters

Our Site enables you to share personal and financial information in order to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information in order to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, e-mail address, and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:

  1. ChemCenter - transaction-related purposes that are not unsolicited commercial messages.

  2. Using services offered through ChemCenter.

  3. Other purposes that a user expressly chooses.


We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. For more information about why we use cookies, see Cookies, Web Beacons, and Your Privacy.

A few important things you should know about cookies are that:

  • We offer certain features that are available only through the use of cookies.

  • We use cookies to help identify you and maintain your signed-in status.

  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.

No Spam, Spyware or Spoofing

We and our users do not tolerate spam. You are not licensed to add other ChemCenters users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report ChemCenters-related spam or spoof emails to ChemCenters, please forward the email to You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Tell-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Account Protection

Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your ChemCenter password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify ChemCenter and change your password.

Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information by logging into the Site. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. We do retain personal information from closed accounts in order to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our ChemCenter User Agreement, and take other actions otherwise permitted by law.


Your information is stored on our servers. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers, or sellers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since ChemCenter does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. We encourage you to ask questions before you disclose your personal information to others.

Terrorist Countries and Organizations Policy

ChemCenter will not allow any deal to be made with a country or organization which has been defined by International law as a terrorist country or organization. In this case, ChemCenter will have the full authorization to stop and cancel any connection with these entities through the web.

The following entities have been designated as terrorist countries or organizations and are examples only. This list might change from time to time and any change shall be put on our web site:
Sudan, Libya, Cuba, Iran, Iraq, North Korea, Syria.
Hizballah, Hamas, Jihad, Al Qa'ida etc.


In order to improve the services and the web site, sometimes ChemCenter has to shut down the servers for a few hours in order to undergo maintenance. ChemCenter will endeavor to inform you previous to the date of maintenance about its time and duration by putting a notice on the web site.

Force Major

In the case of unexpected damages that are caused by nature, ChemCenter will make the best efforts to recover the damage in the shortest time possible. However, ChemCenter will not take any responsibility for customer's damages or complaints.

Engineering Support

ChemCenter will provide you with necessary material, chemical and process engineering support. For any kind of thoughts, quotations, problems, advice, please feel free to contact us and/or to write us through our e-mail address


We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your Notification Preferences. If your questions are not answered online, you may write to us.