Closing My ChemCenters Account

We value all our members and hope you will Contact Us to address any kind of problem or issue that prompts you to close your account at ChemCenters.

In order to close your account, please send us email stating your formal request. Please mention whether you would like to close your buyer or seller account.

Before closing your account review the following important information.

  • Waiting period If you've listed or bought a product recently, ChemCenters imposes a waiting period of up to 180 days before closing your account. The waiting period helps ensure that any transactions are complete. During the waiting period, you won't be able to Buy, sell or list items - but you'll still have access to your account information.

  • Account closure confirmation When the waiting period is over, you'll receive an email confirming that your account has been closed. After this, you'll no longer be able to access any part of ChemCenters that requires an account. You might receive email from ChemCenters for up to two weeks after closing your account. After this, ChemCenters will not contact you, except to collect outstanding fees if your account has not been fully paid.

  • Account balance Be sure there is no balance remaining in your account.

  • Data retention ChemCenters will retain personal information in accordance with our Privacy Policy. This is necessary to comply with laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our ChemCenters User Agreement, and take other actions otherwise permitted by law.